Information

Terms of Use | Privacy Policy | FAQs

Terms of Use

By using this website, you agree to abide by our Terms of Use.
The terms cover orders, payments, shipping, and related rights and responsibilities.

Privacy Policy

We value and protect your privacy.
All personal information is used only for order processing and customer service and will not be disclosed to third parties without permission.

FAQs  

This page summarizes frequently asked questions from our customers, including the order process, shipping methods, and after-sales service instructions, helping you quickly obtain the information you need.

> How to place an order?

Select the items you wish to purchase, add them to your cart, and complete the payment. You will receive an order confirmation notification after successful order placement.

>Where are the products shipped from?

All products are shipped directly from Malaysia and delivered to major cities in China via cold chain logistics.

> How long does delivery take?

Under normal circumstances, delivery time is approximately 3-7 business days. Actual delivery time may vary depending on customs clearance or local logistics conditions.

> What if there are problems with the received goods?

If you find obvious quality problems with the goods upon receipt, please contact our WhatsApp online customer service as soon as possible. We will provide you with corresponding after-sales assistance.

> Which payment methods are supported?

Currently, we support RMB (CNY) payments. Chinese users can complete the payment by scanning a QR code with WeChat. Other payment methods will be added gradually.

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