Shipping & Freshness Guarantee

Delivery Method & Time | Refunds & Freshness Guarantee

Delivery Method & Time

We use cold chain delivery to ensure that durians maintain optimal freshness during transportation.
The goods are shipped from Malaysia, and door-to-door delivery service is available.

Delivery includes:
Free door-to-door delivery | Cold chain logistics throughout | Estimated delivery time 3-5 working day

(Actual delivery time may vary slightly depending on customs clearance or local delivery conditions.)

Refund & Freshness Guarantee

We are committed to strictly controlling the quality and freshness of every durian. If you discover any obvious quality issues caused by transportation upon receiving your order, please contact our customer service within 24 hours and provide relevant photos.
We will assist you accordingly.

As durians are natural fruits, variations in appearance, size, and taste may occur. Refunds will not be provided for non-quality-related reasons. Thank you for your understanding.

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